Privacy Policy

Last updated: 25 June 2026

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the owners of the website.

How We Use Cookies

TitanGrid (titangrid.io) uses cookies to:

• Ensure our website functions properly – Essential cookies that are necessary for the basic functionality of our website
• Analyze website performance – Help us understand how visitors interact with our website so we can improve it
• Enhance user experience – Remember your preferences and settings to provide a more personalized experience
• Support our services – Enable features like contact forms, support requests, and service consultations

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be switched off. They are usually set in response to actions you take, such as setting privacy preferences, logging in, or filling in forms.

Examples:

• Session management cookies
• Security cookies
• Cookie consent preference cookies

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website’s functionality and user experience.

Examples:

• Google Analytics cookies (if applicable)
• Website performance tracking cookies
• User behavior analysis cookies

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences when you return to our website.

Examples:

• Language preference cookies
• Region/location preference cookies
• Contact form pre-fill cookies

Marketing Cookies

These cookies may be set through our website by our advertising partners to build a profile of your interests and show you relevant content on other websites.

Examples:

• Advertising network cookies
• Social media integration cookies
• Remarketing cookies

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies and recommend you check the relevant third party’s website for more information.

Third-Party Services We Use

• Google Analytics for website analytics
• Social media platforms
• Customer support tools
• Marketing and advertising platforms

Managing Your Cookies

You have the right to decide whether to accept or reject cookies. You can set or amend your web browser controls to accept or refuse cookies.

Browser Settings

Most web browsers allow you to control cookies through their settings preferences. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit:

• Chrome: Settings > Privacy and security > Cookies and other site data
• Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Cookies and website data
• Edge: Settings > Cookies and site permissions > Cookies and site data

Cookie Consent Management

When you first visit our website, you may see a cookie consent banner. You can:

• Accept all cookies – Allow all cookie categories
• Reject non-essential cookies – Only allow strictly necessary cookies
• Customize settings – Choose which categories of cookies to accept
• Change preferences – Modify your cookie preferences at any time by clicking the “Cookie Settings” link in our website footer (if available)

Your Privacy Choices

Depending on your state of residence, you may have certain rights regarding personal information collected through cookies, including the right to:

• Be informed about the collection and use of your personal information through cookies
• Request access to the personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of your personal information, subject to certain exceptions
• Opt out of the sale or sharing of your personal information, to the extent applicable, including through cookie-based advertising

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

Data Retention

We retain cookie data for different periods depending on the type of cookie:

• Session cookies – Deleted when you close your browser
• Essential cookies – Retained for up to 1 year
• Analytics cookies – Retained for up to 2 years
• Marketing cookies – Retained for up to 1 year

Contact Us

If you have any questions about our use of cookies or wish to exercise your privacy choices, please contact us:

TitanGrid LLC
Address: 1209 Mountain Rd PL NE STE R, Albuquerque, NM 87110, United States
Email: sales@titangrid.io
Website: titangrid.io

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we update this policy, we will revise the “Last updated” date at the top of this page.

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies and related privacy practices.

Definitions

• Cookie – A small text file placed on your device by a website
• Personal Information – Any information that identifies, relates to, describes, or could reasonably be linked with a particular individual
• Processing – Any operation performed on personal information, including collection, storage, use, and deletion

This Cookie Policy is part of our broader privacy framework and should be read in conjunction with our Privacy Policy and Terms of Use.